Please Hold...
Here we go again: now it's large energy companies bemoaning their lot in this oh-so-difficult world. E-ON have been sounding off about how their website and call centres have been down because of the unprecedented traffic apparently caused by Martin Lewis in a tweet about meter readings and the impending price-hike in energy costs. Not content with unprecedented forecast profits - aided and abetted by this shameful hands-off Government and its now woeful Chancellor refusing to impose a windfall tax on these companies - they moan and whinge that their 'customer service systems' can't cope with the traffic. As if any modern 'customer service system' can cope with even moderate normal use by customers. Their systems don't function because they're outsourced at the lowest possible cost to the companies concerned, to firms running such tight margins that they employ people at bare minimum wage on crap 'contracts' and use systems woefully under-spe...